Smart Software For Maverick Entrepreneurs

By: CreatorScripts | June 02, 2018

Below is a guest blog by Gene Marks, a CPA, author, columnist, and owner of The Marks Group. Gene writes every day on small business for The Washington Post; twice a week for Forbes, and weekly for Inc, & Entrepreneur.

Because my firm sells customer relationship management systems, we naturally deal with lots and lots of salespeople. Although I run my own business and I’m a certified public accountant, I consider myself a salesperson at heart. And we salespeople are an interesting lot.

Some of us like technology, others don’t. Some can sell just about anything; others are more specific in what they sell. Some I know are super-technical, while others are just more instinctive about their products. I’ve met great sa...

By: CreatorScripts | April 12, 2018

Below is a guest blog by Gene Marks, a CPA, author, columnist, and owner of The Marks Group. Gene writes every day on small business for the Washington Post; twice a week for Forbes and weekly for Inc, & Entrepreneur.

When considering a customer relationship management (CRM) system for one’s business, most people devote their time to evaluating an application’s features, cost, customizability, scalability, and how quickly it can be implemented. It’s all good and important stuff. But it’s not as important as something else: a look in the mirror.

CRM is not for everyone. For sure, a good CRM system, if implemented the right way, can benefit any business of any size and in any industry. But sometimes a company just doesn’t have the cul...

Category: Zoho CRM 

Tags: Productivity 

By: CreatorScripts | March 01, 2018

zoho2018

We’re quite excited today to unveil Zoho CRM 2018, our smartest release ever. We are bringing to the market multiple innovations, improvements and additions to Zoho CRM. If we were to describe all of them in a single word, it would certainly be ‘smart’. Why?

At just one year old, Zia learns to speak

Zia, the AI-powered sales assistant, was born a year ago. Today, Zia learns to speak: We’re introducing Zia Voice, the first conversational assistant for sales teams. Zia can now interact with you through both voice and chat messages to perform any action inside Zoho CRM. Want to know your schedule for the day? Just ask Zia. On the go and want to check if you have enough inventory of a pa...

Category: Zoho CRM 

Tags: API, Zia, AI 

By: CreatorScripts | January 25, 2018

Businesses today have a wide array of specialized tools for sales, marketing, and support. At the same time, these tools tend to push vital data in separate silos, making it difficult to see the whole picture and provide a consistent customer experience. With Zoho CRM Plus, we’ve solved this problem by integrating marketing, sales force automation, and help desk tools on a single platform. Zoho CRM Plus helps you break down organizational silos and provide a unified customer experience, from the first visit to the last support ticket.

With this in mind, we are starting a blog series to help you understand how to make the best use of Zoho CRM Plus to engage your customer, end-to-end. And in this post, we discuss...

By: CreatorScripts | October 16, 2017

ZohoCRM

Current business conditions are dictating the following list of CRM must-haves:
1. Simplicity and ease of integration: There's no sense in investing in CRM technology if you can't get your workers to use it. Nothing hurts adoption more than a difficult to use and difficult to implement application."Simplicity and integration into daily routines are essential features," said Nathan Stewart, CEO of Alkemi International. His company initially used a CRM system that was too complicated, and it killed his team's motivation to use it. As is often the case, "the more complicated the software and the more functionality it had — which usually did not relate to what we required — the more people refrained from using it. What we needed w...

Category: Zoho CRM 

Tags: Gmail, ZohoCRM 

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