Mitrefinch is a global provider of workforce management solutions for organizations that need to monitor and manage their workforce while controlling labor costs. The company provides intelligent employee management solutions to over 4,500 medium-to-large organizations, in both the public and private sectors.

Mitrefinch and Zoho Analytics

Mitrefinch had complex sets of data generated from their global customer support functions. Analyzing it was a big challenge. Their initial BI tool, Microsoft Excel, couldn’t handle such a complex task.

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Founded in 2012, Sugarfina is a mid-sized luxury candy boutique headquartered in California, US. They own and operate 52 retail stores across North America that produce and sell gourmet chocolates, caramels, gummies, malt balls, and licorice candies.

In our previous posts, we discussed how data analytics can help you optimize your sales execution. We also went into some of the key sales metrics every business owner needs to track to stay ahead of the game. In this post, we’re going to look at how Ask Zia, our AI-powered smart analytical assistant, can empower any user to do in-depth sales analytics.

If you’re running a subscription business, tracking metrics like MRR, ARPU, and net revenue is critical to growing your business. Having a powerful analytics software like Zoho Analytics comes in handy, as it not only integrates with popular subscription apps like Stripe but also comes pre-packaged with 75+ subscription analytics reports and dashboards to help you leverage your subscription data.

Caffè Moak, an Italian coffee roasting and distribution company, has been in business for over 60 years. What turned Moak into a “Made in Italy” quality brand is the careful selection of coffees, as well as a single roasting system–a process that respects the features of every single coffee bean and offers clients the pleasure of a real Italian espresso.

With different lines of products and varied sets of customers, Caffè Moak has become a global brand operating on five continents and exporting coffee to 65 countries.

Caffè Moak and Zoho Analytics

Caffè Moak had the need to analyze a range of sales and operational data from different sources. Their existing BI tool, QlikView, was overly complex, so they wanted to replace it with something more...