Creator Scripts. - Zoho Blogs #zoho analyticsCreator Scripts. - Zoho Blogs #zoho analyticshttps://www.creatorscripts.com/blogs/tag/zoho-analytics1Wed, 08 Apr 2026 09:36:48 -0700http://zoho.com/sites/<![CDATA[Customer spotlight—Mitrefinch achieves higher customer satisfaction using Zoho Analytics]]>https://www.creatorscripts.com/blogs/post/Customer-spotlight—Mitrefinch-achieves-higher-customer-satisfaction-using-Zoho-AnalyticsMitrefinch  is a global provider of workforce management solutions for organizations that need to monitor and manage their workforce whi ]]>
Creator_Scripts_Zoho_Analytics

Mitrefinch is a global provider of workforce management solutions for organizations that need to monitor and manage their workforce while controlling labor costs. The company provides intelligent employee management solutions to over 4,500 medium-to-large organizations, in both the public and private sectors.

Mitrefinch and Zoho Analytics

Mitrefinch had complex sets of data generated from their global customer support functions. Analyzing it was a big challenge. Their initial BI tool, Microsoft Excel, couldn’t handle such a complex task.

To read the full article please visit Zoho.com


]]>Sun, 17 Nov 2019 16:33:10 -0600<![CDATA[Customer Spotlight: Sugarfina improves operational efficiency using Zoho Analytics]]>https://www.creatorscripts.com/blogs/post/Customer-Spotlight-Sugarfina-improves-operational-efficiency-using-Zoho-AnalyticsFounded in 2012,  Sugarfina  is a mid-sized luxury candy boutique headquartered in California, US. They own and operate 52 retail stores acros ]]>
Creator_Scripts_Zoho_Analytics

Founded in 2012, Sugarfina is a mid-sized luxury candy boutique headquartered in California, US. They own and operate 52 retail stores across North America that produce and sell gourmet chocolates, caramels, gummies, malt balls, and licorice candies.

Sugarfina and Zoho Analytics:

Sugarfina was churning out large amounts of data from their supply chain and customer channels. Stored in multiple apps and databases, analyzing this data was fast becoming a challenge for them.

They were looking for a BI solution that can import data from multiple sources and blend it, then create insightful dashboards, at the best cost possible.

“Zoho Analytics is the only product with the right mix of cost and value—with features like data visualization, integration, data blending, collaboration, user filters, drag and drop, geomaps, and much more at an affordable price“.

– Ben Smith, advisor and former COO of Sugarfina

With Zoho Analytics, Sugarfina was able to visualize their production efficiency, costs, and seasonal trends, all within minutes, resulting in an increase of 50% to their operation team’s efficiency.

 Key Benefits for Sugarfina:

  • Operation team’s efficiency increased by 50%

  • Reduction in manual effort spent analyzing data

  • Insights made it easy for department leaders to identify and focus on areas that needed attention

  • Overall reduction in costs across company

Read the full case study where Sugarfina shares how they improved their operational efficiency with Zoho Analytics.


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