What are Zoho's biggest milestones in 2026?

In 2026, Zoho Corporation marked its 30th anniversary and surpassed one million customers. Key launches include Zoho Vertical Studio for multi-tenant vertical applications, Zoho ERP for Indian businesses, and Zoho Procurement, an AI-powered source-to-pay solution. Zoho also opened its first data centres in the UAE (Dubai and Abu Dhabi).

What happened at Zoho in 2025?

Zoho surpassed 150 million users. Sridhar Vembu transitioned to Chief Scientist while Shailesh Kumar Davey became CEO. Zoho launched Zia LLM (its own large language model), Zoho Spend, Zoho MCP, Zoho Commerce 2.0, Zoho Service Plus, and Zoho Pay. The Indian government migrated 1.2 million email accounts to Zoho Mail.

When did Zoho reach $1 billion in revenue?

Zoho reached $1 billion in revenue in 2022. Revenue grew to $1.1 billion in 2023 and $1.4 billion in 2024. Earlier milestones include $100M (2010), $150M (2012), $310M (2017), $350M (2018), and $500M (2019).

When was Zoho One launched?

Zoho One was launched in 2017 as a unified suite of 35+ integrated business applications under a single subscription. It received its biggest update (codenamed ZO21) in 2021 with a unified UI, centralized admin console, and five additional apps.

How many users does Zoho have?

As of 2025, Zoho has surpassed 150 million users worldwide. Key user milestones: 15 million (2015), 20 million (2016), 50 million (2019), 100 million (2023), and 150 million (2025). In 2026, Zoho also surpassed one million paying customers.

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Slack, Office 365, Google Workspace, and 9 new Zoho Invoice extensions are now available for free.

Sat, 15 Jan 2022 13:09:44 -0600

We launched Zoho Invoice earlier last year, as sophisticated invoicing software and one of our first products that is completely free for all SMEs. It was our small act of kindness to the SME community that aided our growth. However, the fact that our program will be completely free does not change our view; Zoho Invoice offers no hidden fees, advertisements, or commitments.

We've increased our pledge to make your life simpler by adding 12 additional, fully free add-ons that you can connect to Zoho Invoice without writing a single line of code. Set up triggers and processes, automatically synchronize data between platforms, and more with Zoho Invoice.

1. Slack

Notifications regarding events affecting your estimates, invoices, payments, and customer activity should be posted to your designated Slack channel on the customer site. This saves time for your whole team because all of this information is in one location.

2. Office 365

Import Office 365 contacts and employees into Zoho Invoice quickly and easily. Invite people from your Office 365 account, monitor email discussions from Outlook to Zoho Invoice, and more.

3. Google Workspace

Connect e-mail discussions to transactions like estimates and invoices so you may simply refer to them at any time. Import users and contacts from Google Workspace into Zoho Invoice, upload transaction files directly from Google Drive, and more.

4. Zoho Expense

For invoicing and cost management, connect Zoho Invoice and Zoho Expense. By classifying costs by kind of cost, client, or project, you may avoid repetition when entering costs and payments and gain a better understanding of your organization's spending.

5. Zoho Analytics

To see and track critical KPIs from your Zoho Invoice data, create several custom reports and dashboards. Use the full-featured Business Intelligence (BI) tool and Zoho reporting tool to translate and extract your Zoho invoice data to generate any report or dashboard you want.

6. Zoho Cliq

Notify your selected Cliq channel about critical occurrences involving your estimates, invoices, and payments. This way, your entire team can keep up without having to log in to Zoho Invoice each time.

7. Zoho Desk

Invoices and estimates may be created, viewed, and managed from Zoho Desk cards, contacts, and accounts. Get contextual billing information for Zoho Desk contacts and accounts, such as unused credits, outstanding receivables, and billing addresses.

8. Zoho CRM

Synchronize Zoho Invoice client information and deliver all relevant information to the sales team in one location, including customer contact information and transaction history. You can generate estimates and invoices for your customers straight from Zoho CRM, eliminating the need to transfer between applications.

9. Zoho projects

Make it easy for your project managers and financial assistants to estimate and invoice their clients' costs at the start of the project. Use Zoho Projects to sync project details and schedules, and then use Zoho Invoice to deliver professional bills.

10. Zoho people

Transfer employee and contact information from Zoho People to Zoho Invoice. Directly from Zoho Invoice, view the projects and activities specified by Zoho People. Track your staff' precise working hours and pay your clients depending on the amount of hours done.

11. Zoho SalesIQ

Connect Zoho Invoice and Zoho SalesIQ to strengthen your customer connections by offering complete help to your customers via live chat on your client site. Create message templates or use a robot to address commonly requested inquiries and cut down on support time.

12. Zoho Mail

From Zoho Mail to Zoho Invoice, you can see all of your email discussions. Attach email attachments to Zoho Invoice estimates as invoices instead of downloading, uploading, and reattaching them.

Explore all Zoho Invoice extensions

The Complete Guide to the Zoho Assist Product Roll-Out

Wed, 12 Jan 2022 16:27:12 -0600

As a business owner or IT professional, you understand the importance of having a dependable remote access solution for your staff. It is critical to be able to easily access and control remote computers while providing remote help to clients or employees. This is when Zoho Assist comes in.

In this comprehensive overview, we'll go through the features and benefits of Zoho Assist. We'll begin with a thorough Zoho Assist review to give you a sense of everything the software has to offer. Then, we'll walk you through creating a Zoho Assist login and demonstrating how to utilize the app to access and operate distant PCs.

The ability to schedule unattended access sessions is one of the features that distinguishes Zoho Assist from other remote access solutions. This means you may program the software to connect to a remote computer at a specified moment without having to interact with it. This is quite helpful for continuing maintenance and support chores.

Zoho Assist, in addition to remote access, provides a variety of other functions such as file sharing, remote printing, and real-time chat. These features are intended to improve and streamline the remote assistance experience.

Overall, Zoho Assist is a great remote access solution for businesses and IT pros. It's simple to set up and operate, and it has a variety of features to improve the remote assistance experience. So, if you're looking for a remote access program to assist you deliver better support to your clients or staff, Zoho Assist is a must-try.

Zoho Assist is cloud-based remote support and remote access software that helps you support customers from a distance through web-based, on-demand remote support sessions. Set up unattended remote access and manage remote PCs, laptops, mobile devices, and servers effortlessly. A few seconds is all you need to establish secure connections to offer your customers remote support solutions.

What are the Key Updates in Zoho Assist?

Self-Service Portal:

Customers may access a technician faster and more easily through Assist's Self-Service Portal. When they submit a request, a qualified technician will be assigned to them, and they will be helped as quickly as feasible.

Public Client Portal:

This is a significant enhancement to Assist's Self-Service Portal function. Customers will no longer be required to undertake portal authentication in order to submit service requests following the release of this update.

Multi-Monitor Navigation:

This Assist navigation tool will assist technicians in navigating via many monitors at the remote user's side. To make it easier for technicians to move between the monitors, our team of specialists incorporated view kinds, a notice button, and a preview option.

Session Supervision:

The Session Supervision feature in Zoho Assist now allows you to monitor inbound and outbound sessions. The monitor option has been added to the list of ongoing remote assistance sessions. As and when needed, the technician might use this option to supervise the session.

Guest User Invitation:

If a technician with a Zoho Assist account needs additional input or support during a session, they may now invite secondary technicians from inside and outside the business. After completing the authentication procedure, the secondary technician can take control of the session.

File Transfer for Android devices:

During an active remote assistance session, Assist for Android now has a File Transmission capability that allows for quick transfer of files up to 2GB. The technician and the customer can share demo movies, driver data, and more.

App Lock for Mobile App:

A new layer of protection has been added to the Assist mobile app. The app lock function in mobile apps allows you to establish a PIN or biometric lock, after which the app will automatically lock when the time restriction has passed.

Enhanced UI for Customer Console – Mac:

Our team improved the Mac customer console's user interface to make it easier to access important services including File Transfer, Audio/Video Chat, and the Participants list.

Our list of useful Assist integrations is growing.

Zoho Assist is now connected with many other Zoho and third-party applications, allowing users to conduct remote sessions directly from the app. Let's have a look at the new Assist integrations.

Zoho Bookings:

Bookings with Assist makes it easy for technicians to stay on top of their sessions. They can schedule, sync and cancel sessions; request information about any changes in the session; and more, all quickly.

Zoho CRM:

Assist's integration with CRM makes it easy to summon a technician from anywhere in your business. Simply add the CRM from the Zoho Marketplace and you’re good to go!

Zoho Flow:

Flow-Assist integration gives you the ability to automate your business workflow according to your needs. You can, for example, set up a trigger to start a remote support session when a customer has been absent from their system for more than 24 hours.

Slack:

With an account on Slack, you can now initiate, cancel, schedule, and view scheduled remote support sessions with the help of slash commands. Open a chat window in Slack and enter the relevant slash command to access Zoho Assist quickly.

Along with these broad capabilities and connections, our teams have created and launched other upgrades to maximize Assist's functioning and user experience for both technicians and their clients. Our team would also want to express our deepest gratitude to all of our consumers throughout the world for their help.

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How to find the correct e-signature solution for your CRM and streamline sales, customer service, and marketing

Wed, 12 Jan 2022 16:27:12 -0600

Finding the right e-signature solution for your customer relationship management (CRM) system can be challenging, but it's important to choose one that fits your business needs and complies with relevant laws and regulations. In this post, we provide some tips and guidance on how to select the best e-signature solution for your CRM.

What are the benefits of using e-signature software with your CRM?

There are several benefits of using e-signature software with your customer relationship management (CRM) system. Some of the main benefits include:

Improved efficiency: E-signature software allows you to electronically sign and send documents, which can save time and effort compared to using paper-based signatures. This can help you streamline your business processes and reduce the time it takes to close deals or complete transactions.
Enhanced security: E-signature software typically includes security measures such as encryption and authentication, which can help protect the integrity of signed documents and prevent unauthorized access. This can help reduce the risk of fraud and ensure that your sensitive information remains secure.
Greater flexibility: With e-signature software, you can sign and send documents from any device with an internet connection, which allows you to work remotely and collaborate with others more easily. This can be particularly useful for businesses with multiple locations or a distributed workforce.
Improved customer satisfaction: E-signature software can make it easier for customers to sign documents and complete transactions, which can improve their overall experience with your business. This can help you build stronger customer relationships and increase customer retention.
Enhanced compliance: E-signature software can help you comply with relevant laws and regulations, such as the Electronic Signatures in Global and National Commerce Act (ESIGN) in the United States. This can help protect your business from potential legal liabilities.

How to select the optimal electronic signature solution for your business

Here are some tips on how to select the optimal electronic signature solution for your business:

Determine your specific requirements and goals: Before choosing an electronic signature solution, it's important to determine the specific needs and objectives of your business. Consider the types of documents that need to be signed, the level of security and authentication required, and any other relevant factors. This will help you narrow down your options and make an informed decision.
Research and compare different solutions: Once you know your requirements and goals, you can start researching and comparing different electronic signature solutions. Consider factors such as the features and capabilities of each solution, the pricing and subscription options, and the level of compatibility with your existing systems and processes. You may also want to check for any certifications or accreditations that the solutions have, such as the Electronic Signature and Records Association (ESRA) certification.
Test the solution before implementing it: Before making a final decision, it's important to test the electronic signature solution to ensure that it works as expected and meets your business needs. This may involve setting up a trial account or conducting a pilot project with a small group of users.
Consider other factors: In addition to the technical aspects of the electronic signature solution, you should also consider other factors such as the level of customer support provided by the vendor and the overall reputation and credibility of the solution.

Overall, selecting the optimal electronic signature solution for your business requires careful planning and research. By following these steps, you can find a solution that helps streamline your business processes and improve customer satisfaction.

What are some of the most common e-signature solutions

There are many different electronic signature solutions available on the market, and the best one for your business will depend on your specific requirements and goals. Some possible electronic signature solutions that you may want to consider include:

Adobe Sign: Adobe Sign is a popular cloud-based e-signature and digital signature service provided by Adobe. It allows individuals and organizations to easily sign, send, and manage digital documents and agreements online. Adobe Sign allows users to quickly and securely sign documents using their computer, tablet, or smartphone, and also provides tools for tracking, managing, and organizing signed documents. The service integrates seamlessly with other Adobe products, as well as a variety of other platforms and services. Adobe Sign is widely used in a variety of industries, including finance, legal, real estate, and healthcare, to streamline the process of signing and managing digital documents.
DocuSign: DocuSign is an electronic signature and digital transaction management service that allows users to sign, send, and manage documents electronically. It is commonly used for business and legal transactions, such as signing contracts, obtaining approvals, and other situations where a physical signature is traditionally required. With DocuSign, users can upload documents and invite others to sign them electronically, using a computer, smartphone, or tablet. The service provides a secure platform for managing the entire process, including tracking the status of the document and ensuring that it is properly signed and executed. DocuSign is known for its ease of use and is widely used by businesses, government agencies, and individuals around the world.
eSignLive: SignLive is an electronic signature (e-signature) and digital transaction management platform. It allows businesses and individuals to securely sign, send, and manage documents digitally, replacing the need for paper-based processes. eSignLive is compliant with a variety of laws and regulations, including the U.S. Electronic Signatures in Global and National Commerce (ESIGN) Act, the Uniform Electronic Transactions Act (UETA), and the European Union's eIDAS Regulation. This makes it a useful tool for a wide range of industries, including finance, healthcare, and real estate, among others.
PandaDoc: PandaDoc is a document management and eSignature platform that helps businesses streamline their contract and proposal processes. With PandaDoc, users can create, edit, and share documents in real-time, as well as track the status of documents and get notified when they are signed or reviewed. The platform also offers integrations with popular business tools like Salesforce and QuickBooks, making it easy to manage documents within a user's existing workflow. PandaDoc is designed to help businesses save time and reduce the need for paper documents, allowing them to focus on other important tasks.
HelloSign: HelloSign ( Now DropboxSign) is an e-signature service that allows individuals and organizations to easily sign and send documents electronically. With HelloSign, users can securely upload a document, add electronic signatures, and send the signed document to others for signing. The service is designed to be fast, easy-to-use, and legally binding, making it a convenient alternative to traditional paper-based signing processes. HelloSign is available on the web, as well as on mobile devices, allowing users to sign and send documents from anywhere, at any time.
ZohoSign. ZohoSign is an electronic signature software that allows users to easily sign and send documents for e-signature. It is part of the Zoho suite of business and productivity tools. With ZohoSign, users can upload documents, add signature fields, and invite others to sign the document electronically. The software is designed to be easy to use and offers features such as document management and automatic signing reminders to help users efficiently manage their signing process. It can be used for a wide range of purposes, including signing contracts, NDAs, and other legal documents, as well as for internal business purposes such as approving expense reports and HR forms.

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🌟 Featured Zoho CRM Blog Posts

What do you use Zoho CRM for?

Zoho CRM is used to manage customer relationships, track sales, and streamline business processes. It helps businesses automate and streamline their sales, marketing, customer support, and inventory management processes.

Is Zoho owned by Google?

No, Zoho is not owned by Google. Zoho is a privately held company based in Chennai, India.

Who is Zoho CRM best for?

Zoho CRM is best for small to medium-sized businesses looking for a cost-effective and customizable CRM solution. It's also suitable for businesses in a variety of industries, including sales, marketing, customer support, and inventory management.

What are the disadvantages of Zoho CRM?

Some of the disadvantages of Zoho CRM include limited scalability for larger enterprises, limited integration options with other business tools, and a learning curve for some users.

What are the 3 types of CRM?

The 3 types of CRM are operational CRM, analytical CRM, and collaborative CRM. Operational CRM focuses on automating and streamlining business processes, analytical CRM provides insights into customer behavior and preferences, and collaborative CRM facilitates communication and collaboration between teams and customers.

Is Zoho using SAP?

No, Zoho is not using SAP. Zoho is an independent company that develops its own suite of business and productivity tools, including Zoho CRM.

Is Zoho completely free?

No, Zoho CRM is not completely free. While Zoho offers a free basic plan, more advanced features and higher user limits are available with paid plans.

Does Zoho use SQL?

Yes, Zoho uses SQL (Structured Query Language) to store and manage its data in the database. SQL is a standard language for managing and manipulating relational databases.

Maximizing Your Use of Custom Modules in Zoho CRM through Data Fetching

Wed, 12 Jan 2022 16:27:12 -0600

In Zoho CRM, fetching data from a custom module can be a valuable way to access and analyze specific information within your CRM account. Here's how to go about it:

What is Data Fetching?

Data fetching is the process of extracting data from a source and bringing it into your CRM system. This can be accomplished in a number of ways, including using APIs or manually importing data. In the case of Zoho CRM, the system offers built-in data fetching capabilities that may be utilized to import data from external sources.

How to Create a Custom Module

Adding a new module to Zoho CRM is a straightforward process. Begin by logging into your Zoho CRM account and going to the "Modules" area. You can then begin the process by clicking the "Create" button. You will be invited to give your new module a name and to select the type of module you wish to create. Your new custom module will be generated once you have finished these steps.

Retrieving Data as a report from Custom Modules in Zoho CRM

Go to the "Modules" tab in your Zoho CRM account.

Choose the custom module from which you wish to retrieve data.
In the top right corner of the page, click the "Advanced Search" button.
You can utilize the various filters in the "Advanced Search" window to select the criteria for the data you wish to get. You can, for example, provide certain date ranges, record ownership, or field values.
After you've defined your search parameters, click the "Search" button to retrieve the entries that match.
The matching records will be presented at the bottom of the page in the "Results" section.
Then, in the "Results" area, you can export the data, inspect individual entries, or conduct other activities.

That's all! You should be able to simply get data from a custom module in Zoho CRM after following these instructions."

Retrieving Data as a list from Custom Modules in Zoho CRM

If you wish to retrieve data from a custom module in Zoho CRM, you must use code. Assume you have a Zoho CRM module called "Goods" and want to extract the names of all the products in that module to utilize in a form called "Place Orders" in your Zoho Creator application.

One method is to create a list that dynamically retrieves data from the Products module and populates a drop-down field in the Place Orders form. It is crucial to note, however, that the Fetch Data task only allows you to obtain 200 records at a time via the API. As a result, in order to collect all of the needed information, you may need to develop a script that assists you in fetching data in certain ranges.

Let's see how to do this:

range = 20;
// 20 is the number of times the loop will run, you will need to give an appropriate number.
val = leftpad("",range);
//Insert 20 blank spaces.
range_val = val.toList();
loop_dec = 1;
//loop_dec is the variable which will decide if the API call has to be executed or not
fromindex = 0;
toindex = 200;
count = 0;
productlist=list();
for each element in range_val
{
if (loop_dec != 0)
{
crmresponse = zoho.crm.getRecords((""), fromindex, toindex);
// In our example, Goods is the label name of Zoho CRM Custom Module from where the data has to be fetched
for each element in crmresponse
{
productlist.add(element.get("product_name"));
// Fetch the product_name and add it to the list called productlist
}
if (resp.size() != 0)
{
fromindex = (fromindex + 200);
toindex = (toindex + 200);
count = (count + resp.size());
}
else
{
loop_dec = 0;
}
}
}
input.Dropdown:ui.add(productlist);

Custom modules in Zoho CRM are a useful tool for tailoring the system to your specific needs. You can pull in data from external sources and use it to obtain useful insights into your organization by leveraging the built-in data fetching capabilities. You can get the most out of your Zoho CRM investment by creating custom modules and importing data into them.

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Zoho's Interest Over Time [ 2009 – 2026 ]

Thu, 12 Dec 2013 15:39:15 -0600

Zoho's Interest Over Time

From a small Chennai startup to 150 million+ users and $1.4 billion in revenue — every major milestone since 2009. Tracked by Creator Scripts, your trusted Zoho partner.

Years

150M+

Users

$1.4B

Revenue

1M+

Customers

2026

30 years · 1M customers · UAE data centres