Back in April 15, 2014 Zoho, the conventional productivity suite, launched the brand new tool known as Zoho Survey. Zoho Survey is a great device that academics can use to create surveys and quizzes. This service comes with a large choice of entertaining points and under is a summary of some of them:

Zoho Survey lets you mix and in shape 21 response codecs in your surveys.

It gives you with capable made templates and issues to make use of together with your surveys

distinctive question varieties are available and therefore that you can ask your viewers exactly what you need. Add common sense to your surveys by means of skipping or adding questions. reckoning on the survey taker’s previous responses, which you can at all times make the surveys shorter and extra vital.

Share survey links across social media channels, together with facebook, Twitter, LinkedIn and Google Plus and watch the responses roll in.

 Zoho Survey immediately generates links and HTML/embed codes, so that you can monitor your surveys to your web site or weblog.

Analyze your survey effects via experiences that encompass a detailed abstract of responses and visual representations with numerous charts.

With Zoho Survey’s app for the iPad, that you could create surveys whereas on the go.

Watch this video to be trained more about Zoho Survey

Peter H. Diamandis (born May 20, 1961) is a Greek–American engineer, physician, and entrepreneur best known for being the founder and chairman of the X Prize Foundation, the co-founder and executive chairman of Singularity University and the co-author of the New York Times bestsellers Abundance: The Future Is Better Than You Think and BOLD: How to Go Big, Create Wealth, and Impact the World. 

Peter recently wrote an interesting article on enhanced humans being able to compete in the Olympic games of the future where anything from Synthetic Biology & Genomics, Robotics/Prosthetics/BCI and Augmented Reality + AI would be all allowed.

After reading the article Peter requests your feedback with a quick 1 question survey. The results will later be published on another blog post we presume. In the meantime, we would like to enhance the survey with immediate reports created by Zoho Survey. We have also added a few more questions to build a more interesting picture of what people think about this interesting future reality of the Olympic games. If you would like to provide your feedback help Peter and test how Zoho Survey works you can answer the embedded survey below or Click here to take survey

Many marketers would unequivocally state that the Net Promoter Score (NPS) is the primary measure of success in any industry. Also, it is an excellent tool to measure loyalty.

NPS Question

The Net Promoter Score measures customer loyalty by dividing customers into three groups: Promoters, Passives, and Detractors.

Promoters rate you 9-10 out of 10. They are very satisfied with you, and would trumpet your product or service to their friends.

Passives rate you 6-8 out of 10. They are passive about you. While satisfied with your product, they would not readily extol its virtues to their friends.

Detractors rate you 0-5 out of 10. They are unsatisfied with you and will likely leave you for a competing product or service.

Your NPS is the percentage of promoters minus the percentage of detractors. The higher the score, the better off you are.

Introducing the NPS question in Zoho Survey. Add the NPS question to your survey and publish it. Once the responses start coming in you can find that your survey’s report automatically shows your number of Promoters, Passives and Detractors, and your NPS.

We have also updated Zoho Survey with a couple of features and question types.

Trash questions

All your deleted questions are now stored in the trash and you can restore them at any point of time.

Question hint

This feature helps you add hints to your questions to aid your respondents with their responses.

File upload

As the name suggests, your respondents can now upload files on any type as large as 5 mb to your survey using this question type.

Signature question

With the signature question, your survey respondents can add their signature to your survey using the mouse, touchpad or touch screen.

Give these features a try and let us know what you think.

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This entry was posted in Zoho Survey and tagged Customer, customer loyalty, Loyalty, NPS, NPS Survey by Gautham G. Bookmark the permalink.

About Gautham G

Gautham G is the Marketing Analyst for Zoho Survey. His posts usually focus on building a strong online presence for your business, and on building an online feedback systems. You can start a conversation with him by simply leaving a comment on any of his blog posts.

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