3 ways to attract traffic to your website using Zoho CRM Plus.

Businesses today have a wide array of specialized tools for sales, marketing, and support. At the same time, these tools tend to push vital data in separate silos, making it difficult to see the whole picture and provide a consistent customer experience. With Zoho CRM Plus, we’ve solved this problem by integrating marketing, sales force automation, and help desk tools on a single platform. Zoho CRM Plus helps you break down organizational silos and provide a unified customer experience, from the first visit to the last support ticket.

With this in mind, we are starting a blog series to help you understand how to make the best use of Zoho CRM Plus to engage your customer, end-to-end. And in this post, we discuss the first stage: attracting traffic to your website. There are many ways you can drive traffic. Here are three of our favorites.

1. Leverage social media to your advantage.

According to a survey by DemandWave, 55 percent of all businesses worldwide find social media to be the best way to generate leads, rightfully so. Traditional marketing platforms don’t always provide marketers the same luxury social media does in identifying and engaging your target audience. For example, hosting a Twitter chat to announce a new product release, sharing pop-culture polls for your followers, and interacting with influencers and thought leaders who cover your industry are surefire ways to build a powerful brand presence online and bring traffic to your website.

Start by creating a page for your business on popular social media networks like LinkedIn, Twitter, or Facebook. Using the Zoho Social application in Zoho CRM Plus, you can publish posts across all platforms simultaneously and measure their engagement levels.

Next, identify keywords and hashtags that are relevant to your business and track them on a regular basis. When the time is right, make your presence felt by joining the conversation to build your overall brand presence.

Remember to keep up the momentum. Keep your page bustling with activity by posting quality content that’s relevant to your audience. In a few months, you will start to see a rise in your website organic traffic. But consistency is the key.

2. Invest in an AdWords campaign.

Statwit estimates that businesses make $2 in revenue for every dollar they spend on Google AdWords. However, PPC (Pay Per Click) ads are not exactly cheap (Depending on your industry, keywords can even go upwards of $50 per click). To truly get the results you want, you must find the best keywords and the right ad content for your PPC ads . Here’s how Zoho CRM Plus can help.

Use Zoho Social to identify trending tag words in your region. Experiment with Google AdWords by starting a small campaign by bidding on these tags. Create landing pages with relevant content for each keyword, and route traffic accordingly. Next, import your AdWords marketing data into Zoho CRM so you can see which keywords led to each sale. You can also export your sales data into AdWords to optimize your bidding and streamline budgets to yield maximum profits.

Once you merge your Google online marketing data with Zoho’s offline sales data, both your sales and advertising teams can learn which marketing strategies are driving the best ROI. After the campaign is over, use Zoho CRM Plus analytics to combine your AdWords analytics with sales data from your CRM and make sure that the keywords you’re investing in offer the most bang for your buck.

3. Take your show on the road.

Trade shows are one of the few opportunities where brands get a chance to directly connect with their customers. According to the Center of Exhibition Industry Research, 86 percent of people attending a trade show have the ability to purchase. Find local trade shows that are relevant to your business interests and meet potential clients. Zoho CRM Plus mobile apps allow you to scan business cards and import them to your CRM, right from the trade show floor.

Once the contact details are imported in your CRM, the best way to solidify your relationships is by creating an immediate follow-up plan to ensure your potential client does not lose interest. Sync the names and email addresses of your new CRM clients into individual subscriber lists, based on their industry in Zoho Campaigns. Next, create mailers for each industry type with your call-to-action as a link to your website. Grab your client’s interest by adding their first name in the subject lines, using merge tags. Once the campaign is sent, measure click rates/open rates in Zoho Campaigns, and start experimenting with different subject lines to improve your success.

It’s your turn now, are you ready?

First, choose one or two action items from this list. Try to implement them and tell us how they went in the comments below.

Second, we’d like to hear your thoughts. Do you have any other ideas you’d like to see on this list? Feel free to share them here, as well.

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Check out Zoho CRM Plus, our end-to-end customer engagement suite for sales, marketing and support teams. Zoho CRM Plus allows you to do everything you can from attracting leads to converting them into customers, and from managing your social media profiles to providing top-notch customer support. Sign up here for a free 30-day trial.
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Zoho CRM Frequently Asked Questions

What do you use Zoho CRM for?

Zoho CRM is used to manage customer relationships, track sales, and streamline business processes. It helps businesses automate and streamline their sales, marketing, customer support, and inventory management processes.

Is Zoho owned by Google?

No, Zoho is not owned by Google. Zoho is a privately held company based in Chennai, India.

Who is Zoho CRM best for?

Zoho CRM is best for small to medium-sized businesses looking for a cost-effective and customizable CRM solution. It's also suitable for businesses in a variety of industries, including sales, marketing, customer support, and inventory management.

What are the disadvantages of Zoho CRM?

Some of the disadvantages of Zoho CRM include limited scalability for larger enterprises, limited integration options with other business tools, and a learning curve for some users.

What are the 3 types of CRM?

The 3 types of CRM are operational CRM, analytical CRM, and collaborative CRM. Operational CRM focuses on automating and streamlining business processes, analytical CRM provides insights into customer behavior and preferences, and collaborative CRM facilitates communication and collaboration between teams and customers.

Is Zoho using SAP?

No, Zoho is not using SAP. Zoho is an independent company that develops its own suite of business and productivity tools, including Zoho CRM.

Is Zoho completely free?

No, Zoho CRM is not completely free. While Zoho offers a free basic plan, more advanced features and higher user limits are available with paid plans.

Does Zoho use SQL?

Yes, Zoho uses SQL (Structured Query Language) to store and manage its data in the database. SQL is a standard language for managing and manipulating relational databases.