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How Zoho CRM became the world’s favorite CRM software

23.11.19 11:27 AM By rogv1a33


Look up the top ten or top five or the best CRMs in the market. You’ll likely find plenty of articles that recycle many of the same prominent names. There must be some truth to it, otherwise it’s hard for the same set of CRMs to make an appearance in every list. Yet, with the great variety of CRM solutions out there, why are only a select few being considered for praise by list makers?

Who’s to say who is right? 

  • 😃 Zoho CRM has established itself as a frontrunner among CRM software, earning the distinction of being a global favorite.
  • 🧐 The pivotal role of customer satisfaction in gauging CRM excellence cannot be overstated.
  • 🌟 With positive endorsements from both users and industry experts, Zoho CRM has garnered well-deserved recognition.
  • 🏆 Zoho CRM proudly boasts an impressive collection of awards and accolades, a testament to its exceptional performance and feature-rich offerings.
  • 🤝 The driving force behind Zoho CRM's triumph is its unwavering commitment to customer-centricity and relentless dedication.
  • 💼 Going beyond the traditional CRM scope, Zoho CRM stands out by offering a diverse range of functionalities.
  • 💪 Many businesses have reaped substantial benefits, achieving remarkable growth and notable cost savings through Zoho CRM.
  • 🚀 Zoho CRM's ascent to success has been propelled by a potent blend of robust customer support, strategic R&D investments, and a steadfast user community.
  • 🌎 Rooted in customer loyalty, Zoho CRM proudly retains its status as the world's preferred CRM solution.
  • 💡 For those eager to explore its advantages, the opportunity to become part of the Zoho CRM family awaits.

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Frequently Asked Questions about Zoho CRM

What do you use Zoho CRM for?

Zoho CRM is used to manage customer relationships, track sales, and streamline business processes. It helps businesses automate and streamline their sales, marketing, customer support, and inventory management processes.

Is Zoho owned by Google?

No, Zoho is not owned by Google. Zoho is a privately held company based in Chennai, India.

Who is Zoho CRM best for?

Zoho CRM is best for small to medium-sized businesses looking for a cost-effective and customizable CRM solution. It's also suitable for businesses in a variety of industries, including sales, marketing, customer support, and inventory management.

What are the disadvantages of Zoho CRM?

Some of the disadvantages of Zoho CRM include limited scalability for larger enterprises, limited integration options with other business tools, and a learning curve for some users.

What are the 3 types of CRM?

The 3 types of CRM are operational CRM, analytical CRM, and collaborative CRM. Operational CRM focuses on automating and streamlining business processes, analytical CRM provides insights into customer behavior and preferences, and collaborative CRM facilitates communication and collaboration between teams and customers.

Is Zoho using SAP?

No, Zoho is not using SAP. Zoho is an independent company that develops its own suite of business and productivity tools, including Zoho CRM.

Is Zoho completely free?

No, Zoho CRM is not completely free. While Zoho offers a free basic plan, more advanced features and higher user limits are available with paid plans.

Does Zoho use SQL?

Yes, Zoho uses SQL (Structured Query Language) to store and manage its data in the database. SQL is a standard language for managing and manipulating relational databases.