Customers // Frequently Asked Questions //

What are the advantages and disadvantages of custom development?

Advantages of custom development include having a software solution tailored to the specific needs and requirements of a business, increased efficiency and productivity, and the ability to integrate with existing systems and processes. On the other hand, disadvantages include higher upfront costs, longer development time, and the need for ongoing maintenance and updates.

Who needs custom software?

Custom software is needed by businesses and organizations that have unique needs and requirements that cannot be met by off-the-shelf software solutions. Custom software can be developed for a wide range of industries and purposes, such as HR management, project management, inventory management, and more.

Can you create an app with Zoho Creator?

Yes, you can create an app with Zoho Creator. Zoho Creator is a low-code platform that allows users to build custom business applications without the need for extensive coding knowledge. You can create web and mobile apps for various use cases, such as project management, inventory management, and more.

How do I create a custom button in Zoho Creator?

To create a custom button in Zoho Creator, you can follow these steps: 1. Go to the Form or the Page where you want to add the button. 2. Click on the Add Fields button and select the Button field. 3. Give the button a name and select the action you want to perform when the button is clicked. 4. Save the changes and publish the app. You can also customize the button style, such as color, font, and size, using CSS.

How do I create a custom Zoho app?

To create a custom Zoho app, you can follow these steps: 1. Go to the Zoho Creator home page and log in to your account. 2. Click on the Create New App button. 3. Select the type of app you want to create, such as a database app or a form-based app. 4. Define the fields and forms for the app and set up the workflow. 5. Test and publish the app. With Zoho Creator, you can create custom apps without having to write any code. You can also add custom functions, workflows, and integrations to your app to meet your specific business needs.

What are the limitations of Zoho?

The limitations of Zoho vary depending on the specific product. However, some common limitations include limited customization options, limited integration with third-party tools, and limited scalability for large enterprises. It's important to consider these limitations when evaluating if Zoho is the right solution for your business needs.

What can you build with Zoho Creator?

Zoho Creator is a low-code platform that allows you to build custom applications for your business. You can create a variety of apps, such as customer relationship management (CRM) systems, invoicing systems, and project management tools. Zoho Creator provides a visual interface for designing your app and a scripting language for adding custom functionality.

Can I develop my own app?

Yes, you can develop your own custom app with Zoho Creator, even if you have limited coding experience. The platform provides a visual interface for designing your app and a scripting language for adding custom functionality. With Zoho Creator, you can create an app that meets the specific needs of your business without having to hire a developer.

What is Zoho Cliq used for?

Zoho Cliq is a team messaging and collaboration platform that helps teams communicate and work together in real-time. It offers features such as chat rooms, file sharing, and task management to help teams streamline their work and improve productivity.

Is Cliq part of Zoho?

Yes, Zoho Cliq is a product of Zoho, a leading provider of cloud-based business and productivity software.

What is the difference between Zoho Cliq and Zoho Connect?

Zoho Cliq is a team messaging and collaboration platform, while Zoho Connect is a social intranet platform that helps teams share information, work together, and engage with each other. While both platforms are from Zoho, they have different features and are designed for different purposes.

Is Cliq free?

Zoho Cliq offers a free version with limited features, as well as paid versions with more advanced features and capabilities.

Do hackers use Zoho?

It is possible for hackers to target any software, including Zoho. However, Zoho takes security very seriously and implements measures to protect its customers' data. It is always recommended to follow best practices for online security and to stay vigilant against potential threats.

Is Zoho better than MailChimp?

The comparison between Zoho and MailChimp depends on the specific needs and requirements of a business. Both platforms offer robust email marketing solutions, but Zoho offers a more comprehensive suite of business applications, while MailChimp is primarily focused on email marketing. Ultimately, the best solution will depend on your business's specific needs and budget, but feel free to check out our post on Why Zoho Campaigns is the best MailChimp alternative

What is the difference between MailChimp and Zoho Campaigns?

MailChimp is a cloud-based email marketing platform, while Zoho Campaigns is a part of Zoho's suite of business applications. MailChimp has a simpler user interface and is easier to use, but Zoho Campaigns offers more advanced features, such as A/B testing and lead scoring. Zoho Campaigns is also integrated with other Zoho applications, while MailChimp operates as a standalone platform.

Is Zoho Campaign Good?

Zoho Campaigns is a good email marketing solution for businesses that are looking for advanced features and integrations with other Zoho applications. It offers robust email marketing capabilities, including A/B testing, lead scoring, and automation. However, it may have a steeper learning curve compared to simpler email marketing platforms like MailChimp.

Is Zoho good for marketing?

Zoho offers a suite of business applications that can be used for marketing, including Zoho Campaigns for email marketing and Zoho CRM for customer relationship management. Whether or not Zoho is good for marketing depends on the specific needs and requirements of a business. However, many businesses have found success using Zoho for their marketing efforts due to its robust features and integrations with other Zoho applications.

What does Zoho Creator do?

Zoho Creator is a low-code platform that enables businesses and individuals to create custom applications and automate their work processes without the need for coding. Zoho Creator provides a drag-and-drop interface, pre-built templates, and a range of tools and features to help users build custom applications quickly and easily.

Is Zoho Creator worth it?

Whether Zoho Creator is worth it depends on your specific needs and requirements. Zoho Creator is a powerful platform that can help businesses and individuals automate their work processes, streamline their workflow, and save time and resources. If you need a platform to build custom applications, Zoho Creator may be worth it for you.

How much does Zoho Creator cost?

Zoho Creator has a range of pricing options, starting from a free plan with limited features, to a paid plan that starts at $7 per user per month. The exact cost will depend on the number of users, the features and tools you need, and the type of plan you choose. Zoho also offers a custom pricing option for larger organizations with more complex needs.

Is Zoho owned by Google?

No, Zoho is not owned by Google. Zoho is a privately held company based in Chennai, India. It was founded in 1996 and provides a range of online productivity and business applications.

What are the benefits of Zoho Creator?

Zoho Creator provides several benefits, including:
  • Custom application creation without coding
  • Automation of work processes and streamlined workflow
  • Reduced time and resources required for application development
  • Flexibility and scalability to meet changing business needs
  • Integration with other Zoho and third-party applications

Is Zoho hard to learn?

The level of difficulty in learning Zoho will depend on your experience and familiarity with similar platforms and tools. Zoho Creator is designed to be user-friendly, with a drag-and-drop interface and pre-built templates, making it accessible to users with limited technical skills. However, as with any platform, there may be a learning curve for some users, especially for more complex features and tools.

Does Zoho require coding?

No, Zoho Creator does not require coding. The platform provides a drag-and-drop interface and pre-built templates, making it possible to build custom applications without writing any code. However, advanced users with coding skills can also customize and extend their applications using the Zoho Creator scripting language.

Do hackers use Zoho?

Like any online platform, Zoho is vulnerable to hacking and security threats. However, Zoho takes security very seriously and implements a range of measures to protect its users' data and applications, including encryption, secure data centers, and regular security audits. It is important for users to follow best practices for securing their Zoho accounts, such as using strong passwords and enabling two-factor authentication.

Is Zoho completely free?

No, Zoho Creator is not completely free. The platform offers a free plan with limited features, as well as paid plans starting at $7 per user per month. The exact cost will depend on the number of users, the features and tools you need, and the type of plan you choose.

What do you use Zoho CRM for?

Zoho CRM is used to manage customer relationships, track sales, and streamline business processes. It helps businesses automate and streamline their sales, marketing, customer support, and inventory management processes.

Who is Zoho CRM best for?

Zoho CRM is best for small to medium-sized businesses looking for a cost-effective and customizable CRM solution. It's also suitable for businesses in a variety of industries, including sales, marketing, customer support, and inventory management.

What are the disadvantages of Zoho CRM?

Some of the disadvantages of Zoho CRM include limited scalability for larger enterprises, limited integration options with other business tools, and a learning curve for some users.

What are the 3 types of CRM?

The 3 types of CRM are operational CRM, analytical CRM, and collaborative CRM. Operational CRM focuses on automating and streamlining business processes, analytical CRM provides insights into customer behavior and preferences, and collaborative CRM facilitates communication and collaboration between teams and customers.

Is Zoho using SAP?

No, Zoho is not using SAP. Zoho is an independent company that develops its own suite of business and productivity tools, including Zoho CRM.

Is Zoho completely free?

No, Zoho CRM is not completely free. While Zoho offers a free basic plan, more advanced features and higher user limits are available with paid plans.

Does Zoho use SQL?

Yes, Zoho uses SQL (Structured Query Language) to store and manage its data in the database. SQL is a standard language for managing and manipulating relational databases.

What is the meaning of outbound marketing?

Outbound marketing refers to traditional marketing techniques that involve reaching out to potential customers through various channels, such as email marketing, telemarketing, direct mail, TV and radio ads, and trade shows. The goal is to promote products or services and generate leads or sales.

What technique is used in outbound marketing?

Outbound marketing techniques include email marketing, telemarketing, direct mail, TV and radio advertising, print advertising, trade shows, and cold calling. These techniques involve pushing marketing messages to a broad audience, often through interruption-based methods, in hopes of generating leads and sales.

What is inbound and outbound in analytics?

Inbound and outbound analytics refer to measuring, analyzing, and optimizing the performance of inbound and outbound marketing strategies. Inbound marketing focuses on attracting customers through valuable content and tailored experiences, while outbound marketing involves reaching out to potential customers through various channels. Analytics helps businesses evaluate the effectiveness of these strategies and make data-driven decisions to improve marketing efforts.

How does outbound marketing work?

Outbound marketing works by sending promotional messages to a broad audience through various channels, such as email, telemarketing, direct mail, and advertising. The goal is to raise brand awareness, generate leads, and ultimately drive sales. Businesses measure the success of outbound marketing efforts by tracking key metrics, such as response rates, conversion rates, and ROI.

Is SEO an outbound marketing?

SEO (Search Engine Optimization) is not considered outbound marketing; it falls under the umbrella of inbound marketing. SEO involves optimizing website content, structure, and performance to improve visibility on search engines, attracting potential customers to your website organically rather than through interruption-based methods.

What is CLM software?

CLM software stands for Contract Lifecycle Management software. It is designed to streamline the process of managing contracts, from creation and negotiation to renewal and termination. CLM software typically includes features such as contract drafting, electronic signature, contract repository, and analytics and reporting.

Who uses CLM software?

CLM software is used by organizations of all sizes and industries that need to manage contracts, such as sales contracts, vendor contracts, employment contracts, and more. CLM software can be used by various departments within an organization, including legal, procurement, sales, and finance.

How much does CLM software cost?

The cost of CLM software varies depending on the vendor, features, and deployment options. Some CLM software vendors offer pricing based on a per-user or per-contract basis, while others offer subscription-based pricing. It is recommended to request a quote from the vendor to get an accurate pricing estimate.

What does CLM stand for in contract management?

CLM stands for Contract Lifecycle Management in contract management. It refers to the process of managing contracts from creation to execution, renewal, and termination. CLM software is designed to automate and streamline the contract management process, helping organizations to improve efficiency and reduce risk.

What is CRM vs CLM?

CRM stands for Customer Relationship Management, while CLM stands for Contract Lifecycle Management. CRM software is designed to manage customer interactions and relationships, while CLM software is designed to manage the contract lifecycle. Although there may be some overlap in functionality, these two types of software serve different purposes and are used by different departments within an organization.

What is Zoho Meeting?

Zoho Meeting is a web-based video conferencing solution offered by Zoho. It enables users to conduct online meetings, webinars, and screen sharing sessions with participants located anywhere in the world.

Is Zoho meetings free?

Zoho Meetings offers both free and paid plans. The free plan includes basic features for conducting online meetings and webinars, while the paid plans offer advanced features and higher capacities.

What is the difference between Zoho Meeting and Zoho webinar?

Zoho Meeting and Zoho Webinar are both web-based video conferencing solutions offered by Zoho. Zoho Meeting is designed for conducting online meetings, while Zoho Webinar is designed for conducting online presentations and training sessions with a large audience. Zoho Webinar includes features such as live polls, Q&A sessions, and the ability to host large-scale webinars.

Is zoom by Zoho?

No, Zoom is not by Zoho. Zoom is a separate company and offers its own web-based video conferencing solution.

How do I use Zoho meetings?

To use Zoho Meetings, you first need to sign up for a Zoho account . Then, you can schedule a meeting, send invitations to participants, and join the meeting at the designated time. You can also start a meeting on the spot or join an existing meeting using the unique meeting URL.

What is Zoho Sign?

Zoho Sign is a digital signature software that allows businesses to securely sign, send, and manage documents electronically. It provides a range of features, including document signing, signature workflows, and document management, to help businesses streamline their document signing process and improve their overall efficiency and productivity.

Is Zoho Sign Hipaa compliant?

Zoho does not collect, use, store or maintain health information protected by HIPAA for its own purposes. However, Zoho Sign has been designed and built (as described below) to help its customers use the app and associated internal services in a HIPAA compliant manner.

How do I Sign a Zoho Sign document?

To sign a Zoho Sign document, follow these steps: 1. Log in to your Zoho Sign account. 2. Upload the document that you want to sign. 3. Add signature fields to the document. 4. Send the document for signature to the required signatories. 5. Each signatory will receive an email with a link to the document. They can review the document and sign it electronically. 6. Once all signatories have signed the document, you will receive a notification and can download the signed document.

What is Zoho used for?

Zoho is a suite of business applications that provide a range of services to businesses, including customer relationship management (CRM), invoicing, project management, email marketing, and more. Zoho helps businesses streamline their operations and improve their overall efficiency and productivity.

Is Zoho sign legit?

Yes, Zoho Sign is a legitimate and widely used digital signature software. It is developed and maintained by Zoho Corporation, a well-established and reputable technology company. Zoho Sign has a range of features and a user-friendly interface that makes it easy for businesses to securely sign, send, and manage documents electronically.

What is the best software for expenses?

The best software for expenses will depend on the specific needs and requirements of a business. Some popular options include Zoho Expense, Expensify, and Concur. These software solutions provide tools for tracking and managing expenses, such as creating and submitting expense reports, tracking receipts, and generating reports. It is important to carefully evaluate the features and capabilities of different software options to determine which is best for a particular business.

What is an expense management tool?

An expense management tool is software that helps businesses track and manage expenses. This type of software provides a range of features, such as the ability to create and submit expense reports, track receipts, and generate reports. By automating the process of tracking and managing expenses, expense management tools can help businesses save time and money, while providing greater visibility and control over their finances.

What is an expense platform?

An expense platform is a comprehensive solution for managing expenses. This type of platform typically includes tools for tracking and managing expenses, as well as additional features such as expense reporting, receipt tracking, and financial reporting. An expense platform can help businesses streamline the process of tracking and managing expenses, while providing greater visibility and control over their finances.

What is expense management process?

The expense management process is the process of tracking and managing expenses incurred by a business. This process typically includes steps such as creating expense reports, tracking receipts, categorizing expenses, and generating financial reports. The goal of the expense management process is to help businesses better understand and control their expenses, so they can make informed decisions and maximize their financial performance.

What is the best way to manage expenses?

The best way to manage expenses will depend on the specific needs and requirements of a business. However, using an expense management tool or platform can be an effective way to manage expenses. This type of software can help automate the process of tracking and managing expenses, while providing greater visibility and control over a business's finances. In addition to using software, businesses can also implement expense policies and procedures, regularly review expenses, and educate employees on the importance of expense management.

Is Zoho Invoicing free?

Zoho Invoicing offers both a free and a paid version. The free version includes basic invoicing features, while the paid version offers additional features and tools to help businesses manage their invoicing and billing process more effectively.

What is Zoho Invoice used for?

Zoho Invoice is a cloud-based invoicing and billing software that helps businesses create, send, and manage invoices, as well as keep track of payments and expenses. Zoho Invoice is designed to make invoicing and billing simple and efficient for businesses of all sizes.

Is Zoho good for invoicing?

Zoho Invoice is widely considered a good invoicing solution for businesses and organizations of different sizes and industries. It offers a range of features and tools to help businesses create and manage invoices, as well as keep track of payments and expenses, making it a versatile and effective invoicing solution.

What is the difference between Zoho Books and Zoho Invoice?

Zoho Books is a cloud-based accounting software that helps businesses manage their finances, including invoicing and billing. Zoho Invoice is a more specialized invoicing and billing software that is designed specifically to help businesses create, send, and manage invoices. While Zoho Books offers a more comprehensive range of financial management tools, Zoho Invoice provides a more streamlined and focused solution for invoicing and billing.

What is Zoho Books used for?

Zoho Books is a cloud-based accounting software designed to help businesses manage their finances. It allows users to create and send invoices, track payments, manage expenses, and more. Zoho Books provides a range of tools to help businesses gain a better understanding of their financials, make informed decisions, and grow their business.

Is Zoho Books free to use?

Zoho Books offers both a free and a paid version. The free version includes basic accounting features, while the paid version offers additional features and tools to help businesses manage their finances more effectively.

What are the disadvantages of Zoho Books?

Some users may find that Zoho Books has limited customization options, limited reporting capabilities, and a relatively steep learning curve compared to other accounting software. However, these disadvantages may vary depending on the specific needs and requirements of a business, and many users find Zoho Books to be an effective and efficient solution for their accounting needs.

Is Zoho and QuickBooks same?

No, Zoho Books and QuickBooks are different accounting software solutions. While both provide a range of tools to help businesses manage their finances, Zoho Books and QuickBooks have different features, capabilities, and pricing plans. It is important to carefully consider the specific needs and requirements of a business when choosing between Zoho Books and QuickBooks.

Do hackers use Zoho?

Like any other software or online platform, Zoho is vulnerable to hacking and security threats. However, Zoho takes the security of its users' data very seriously and implements a range of measures to protect their information. These measures include secure data storage, encryption, and regular security audits. While no software or platform can guarantee 100% protection against hacking, Zoho is committed to ensuring the security and privacy of its users' data.

Is Zoho Books good for small business?

Yes, Zoho Books is a good solution for small businesses. With its range of features and tools, Zoho Books provides a comprehensive accounting solution for businesses of all sizes, including small businesses. It is easy to use, affordable, and provides the flexibility and scalability that small businesses need to grow and succeed.

What is better than Zoho Books?

The best accounting software for a business will depend on its specific needs and requirements. While Zoho Books is a popular and effective solution for many businesses, there may be other accounting software solutions that are better suited to the needs of a particular business. Some popular alternatives to Zoho Books include QuickBooks, Xero, and FreshBooks.

What is Zoho One used for?

Zoho One is a comprehensive suite of integrated business and productivity apps from Zoho. It includes over 40 apps for various business functions, including sales, marketing, customer support, HR, finance, and more. Zoho One is designed to help businesses streamline and automate their workflows, increase efficiency, and save time.

What is the difference between Zoho and Zoho One?

Zoho refers to the company that develops business and productivity tools, while Zoho One is a specific product offered by the company. Zoho One is a comprehensive suite of integrated business and productivity apps, while Zoho refers to the company and its suite of individual apps.

Is there a free version of Zoho One?

No, there is no free version of Zoho One. Zoho One is a paid product and requires a subscription to use.

What isn't included in Zoho One?

Zoho One includes a comprehensive suite of integrated business and productivity apps, but some apps may not be included depending on the specific subscription plan. It is recommended to check with Zoho for a complete list of included apps and features.

Can I use Zoho for personal use?

Yes, you can use Zoho for personal use, as well as for business purposes. Zoho offers a variety of apps and services that can be used for both personal and business purposes, including email, productivity tools, and more.

Can Zoho track you?

Zoho may collect certain data about its users for the purpose of improving its services and providing personalized experiences. This data may include information about usage patterns and preferences, as well as data entered by users into Zoho apps and services. However, Zoho is committed to protecting user privacy and complies with privacy laws and regulations.

Who owns Zoho One?

Zoho One is owned by Zoho Corporation, a privately held company based in Chennai, India.

What are all the apps in Zoho One?

Zoho One includes over 40 integrated business and productivity apps, including Zoho CRM, Zoho Mail, Zoho Writer, Zoho Sheet, Zoho Show, Zoho Invoice, Zoho Books, Zoho Meeting, Zoho Projects, and many more. The exact list of included apps may vary depending on the specific subscription plan.