CustomersFrequently asked questions
Prices, apps, building and working with a partner, each answered in a few lines. Prices are Zoho's US list prices, checked in November 2026. Start by testing what you think you know about Zoho.
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Is Zoho owned by Google?
Test yourself
True, partly or false? Pick one and the card turns to the straight answer. Scroll to deal the next card.
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Zoho is owned by Google.
False
Zoho Corporation is privately held, founded in 1996 and based in Chennai, India, with no outside investors. Google makes Google Workspace, a competitor to Zoho's Workplace apps.
Zoho is free.
Partly
CRM is free for up to 3 users, Mail for up to 5, Books while revenue stays under $50,000 a year, and Invoice is free outright. Zoho One and the editions with automation are paid. See the prices.
You can build a working business app in Zoho without writing code.
True
In Zoho Creator you drag in forms, reports and pages and set rules without code. Deluge, Zoho's scripting language, is there for the logic rules cannot express.
Zoho is only for very small businesses.
False
Most of the companies we work with have 10 to 200 people, where Zoho is strongest on price. The higher editions add what bigger teams need, such as sandboxes, territories and finer permissions in Zoho CRM.
Zoho Books and QuickBooks are the same thing.
False
QuickBooks is Intuit's. Zoho Books is Zoho's, and it connects natively to CRM, Inventory and the rest of Zoho. Its Mexico edition issues CFDI 4.0 invoices.
Zoom is made by Zoho.
False
Zoom is a separate company. Zoho's own video app is Zoho Meeting, which has a free plan, with Zoho Webinar for larger events.
Zoho can connect to apps outside Zoho.
True
Zoho Flow connects over 1,000 third-party apps, every Zoho app has an API, and we also connect Zoho through Make and n8n when they fit better.
Zoho CRM's free plan is enough to run a sales team.
Partly
It is free for up to 3 users. Teams that need more seats, automation and reporting move to a paid edition, from $14 per user a month billed yearly.
You can bring your old data with you to Zoho.
True
Zoho CRM has a migration wizard for common CRMs, and the other apps import from spreadsheets. We have moved companies off spreadsheets, Freshdesk and older systems.
Zoho isn't safe for business data.
False
Zoho runs its own data centers and publishes its practices at zoho.com/security. Turn on two-factor sign-in with Zoho OneAuth for every user.
Prices
The free plan and the lowest paid plan for the apps we are asked about most. US list prices, billed yearly, checked on November 8, 2026.
Monthly billing costs more, and taxes are extra. In Mexico Zoho bills in pesos plus IVA, and Books' Mexico edition is priced separately. Zoho marks the $37 Zoho One rate as a first-year price. Prices change, so each product page and Zoho's own site have the last word.
The ones we get on almost every first call.
Partly. Many Zoho apps have a free plan that you can use for real work: Zoho CRM for up to 3 users, Zoho Mail for up to 5, Zoho Books while revenue stays under $50,000 a year, and Zoho Invoice is free with no paid plan at all. Suites such as Zoho One, and the editions with automation and advanced reports, are paid.
Zoho CRM is free for up to 3 users. Paid editions, per user a month billed yearly, are Standard $14, Professional $23, Enterprise $40 and Ultimate $52. Billed monthly, Standard is $20, Professional $35 and Enterprise $50. See the Zoho CRM page for what each edition adds.
The Free edition covers one app. Paid plans, per user a month billed yearly, are Standard $8, Professional $20 and Enterprise $25; billed monthly they are $12, $30 and $37. See Zoho Creator.
Zoho One has two ways to pay, both billed yearly: $37 per employee a month if you license every employee on payroll (Zoho marks this as a first-year price), or $90 per user a month for any number of users. It bundles most of Zoho's business apps under one license. See Zoho One.
In the US, Zoho Books is free while revenue stays at or under $50,000 a year (1 user and 1 accountant). Paid plans per organization a month, billed yearly: Standard $15, Professional $40, Premium $60, Elite $120 and Ultimate $240. Other country editions, including Mexico, have their own prices. See Zoho Books.
Yearly billing is cheaper: Zoho Creator Standard, for example, is $8 a user a month billed yearly and $12 billed monthly. Prices do not include taxes. In Mexico Zoho bills in pesos and adds IVA.
Yes. Most paid editions can be tried free first, and when you upgrade your data stays where it is. Start on the free plan, and upgrade when you need more users or automation.
Which app
The pairs people mix up most, side by side, with the one we would pick.
Our pick: buying three or more apps for most of the team? Price Zoho One first.
Our pick: daily conversation, Cliq. Company news and know-how, Connect.
Our pick: talking with people, Meeting. Presenting to people, Webinar.
Our pick: your CRM is Zoho? Campaigns. More in our comparison.
Our pick: a few people and one pipeline, Bigin. Processes and growth, Zoho CRM.
Zoho is a suite of business apps that work together: CRM and marketing to win customers, Books and Inventory to run the money and the stock, Desk to support customers, People and Recruit for staff, and Creator to build what is missing. Most companies start with one or two apps and add more.
Zoho Cliq is team chat: direct messages, channels, audio and video calls, and bots that post alerts from other apps. It has a free plan; paid plans add more history, storage and admin controls. See Zoho Cliq.
Yes, Zoho Meeting has a free plan for small meetings. Paid plans are priced by how many participants you need, and Zoho Webinar covers larger events. See Zoho Meeting.
Zoho Sign sends documents for legally binding electronic signature and keeps an audit trail. Zoho says Sign is built so customers can use it in a HIPAA compliant way; confirm the terms with Zoho before you sign health records. See Zoho Sign.
If your accounting is Zoho Books, Zoho Expense, because receipts, approvals and reimbursements post straight into Books. It is free for up to 3 users and $3 per user a month on Standard, billed yearly. See Zoho Expense.
Yes. Several apps have free plans that work fine for one person, such as Zoho Mail, Zoho Invoice and the free edition of Zoho CRM. Zoho One is meant for businesses.
Building
What you can build, when you need code, and where Zoho runs out.
Yes. Zoho Creator is a low-code platform for business apps on web and mobile. You build forms to capture data, reports to see it, pages for dashboards, and workflows that act on it, then add Deluge where you need custom logic. See Zoho Creator.
Anything that is forms, records and rules: field service and operations apps, quoting and invoicing (including Mexican CFDI), event and booking systems, patient and client intake, inventory and approvals. Our customer stories show real ones in healthcare, finance and events.
No, most setup is point and click. Deluge is Zoho's own scripting language for the logic point and click cannot express, such as calculations, calls to other systems and custom functions in CRM, Creator, Books and Flow. Our free Deluge libraries have ready-made scripts.
In a report, add a custom action that runs a Deluge function, and show it as a button on each record or on selected records. On a page, add a button and point it to a form, a report, a URL or a function. Write the function first, then attach it to the button.
In places. Zoho Analytics lets you write SQL query tables over your data, and Zoho CRM has COQL, a SQL-like query language for its API. Inside Creator and CRM you work with Deluge instead of writing SQL.
Each app has limits by edition, such as API calls per day in CRM and records and storage in Creator, so pick the edition for the volume you expect. Some specialist needs, such as manufacturing planning or contract lifecycle management, are better served by a dedicated tool connected to Zoho. We work Zoho first and say so when another tool fits better.
When your process is part of what makes you different and no app fits without workarounds. You get software shaped to how you work and connected to what you already use. The costs are more time up front and an app someone has to maintain, which is why we build on Zoho instead of from scratch. See custom development.
Working with us
Creator Scripts sets up, builds and supports Zoho for growing companies.
We choose the right apps and editions with you, set them up around your process, move your data, connect Zoho to your other systems, build what is missing in Creator or Deluge, train your team and support you after go-live. See our Zoho services.
With a 30-minute call about what you want to fix. If you already use Zoho CRM, the free CRM Health Check shows where your setup is leaking. After the call we send a written proposal. Book the call.
Zoho first, other tools when they fit. When a need falls outside what Zoho does well we connect a dedicated tool, such as Make or n8n for automation, MRPeasy for manufacturing or PandaDoc for proposals, and we tell you why.
Yes. We set up CFDI 4.0 stamping in Zoho Books and in Zoho Creator apps through an authorized PAC, including global invoices to the public and payment complements. See financial services.
Many people do. Our free libraries have 39 Deluge scripts and 165 lessons, our help center has more than 400 answers in English and Spanish, and there are over 100 YouTube tutorials.
Yes, in Spanish and English, with clients in Mexico, Latin America, the US and Canada. The Spanish site is at creatorscripts.com/es.
Yes. Clients reach us through our help desk at support.creatorscripts.com, and many keep a monthly or yearly plan for changes and new work.
The blank card
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