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Zoho Sales IQ

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Zoho Sales IQ

Join the thousands of businesses already using Zoho SalesIQ to boost their online customer engagement. Sign up now and start delivering personalized support and assistance to your website visitors in real-time!

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Explore our wide range of apps designed to enhance your business operations. From Website visitor tracking to Sales & Marketing apps, we offer a comprehensive suite of tools to optimize your workflow and boost productivity. Whether you need efficient customer relationship management, seamless sales automation, or powerful marketing solutions, we've got you covered. Take a deep dive into our offerings and discover the perfect solutions for your business needs. With our interconnected ecosystem, you can seamlessly navigate between pages and explore the full potential of our suite. Let's embark on a journey of growth and success together. Start exploring now!

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What is Zoho SalesIQ?

Zoho SalesIQ is a live chat and visitor tracking software from Zoho. It allows businesses and organizations to interact with their website visitors in real-time, track their behavior and activities, and provide them with personalized support and assistance. SalesIQ includes features such as live chat, chatbots, visitor tracking, and reporting and analytics.

How to install Zoho SalesIQ?

Installing Zoho SalesIQ on your website is a simple process. First, sign up for a Zoho account and subscribe to SalesIQ. Then, follow the instructions provided by Zoho to add the SalesIQ code to your website. You can also use the Zoho SalesIQ plugin for WordPress to integrate SalesIQ with your WordPress website.

How does sales IQ work?

Zoho SalesIQ works by tracking the behavior and activities of your website visitors in real-time. When a visitor arrives on your website, SalesIQ will automatically collect information about their location, source of referral, and the pages they have visited. You can then use this information to provide personalized support and assistance to the visitor through live chat or chatbots. SalesIQ also provides reporting and analytics to help you understand the behavior and needs of your visitors.

How do I create a chatbot in Zoho SalesIQ?

Creating a chatbot in Zoho SalesIQ is simple and straightforward. First, log in to your SalesIQ account and go to the Chatbots section. Then, follow the instructions provided by Zoho to create your chatbot, including setting up the chatbot's flow and defining the responses it should provide to various questions and requests. You can also use pre-built templates or customize your chatbot to meet your specific needs and requirements.

What are the different modules in SalesIQ?

Zoho SalesIQ includes several modules to help you manage your live chat and visitor tracking needs. Some of the modules include Live Chat, Chatbots, Visitor Tracking, Reporting and Analytics, and Integrations. Each module provides different features and functions to help you engage with your visitors, understand their behavior, and provide personalized support and assistance.

What is brand in SalesIQ?

A brand in Zoho SalesIQ refers to the specific identity or profile that you use to represent your business or organization in the SalesIQ chat widget. You can create multiple brands in SalesIQ, each with its own name, logo, and color scheme, to represent different departments or areas of your business. When a visitor engages with SalesIQ, they will see the chat widget associated with the brand that you have selected.

How do I use sales IQ on Zoho?

To use Zoho SalesIQ, first sign up for a Zoho account and subscribe to SalesIQ. Then, add the SalesIQ code to your website, and configure the SalesIQ chat widget and chatbots according to your needs. When a visitor arrives on your website, SalesIQ will automatically track their behavior and activities, and you can use the live chat or chatbots to engage with them and provide support and assistance. You can also use the reporting and analytics module to understand the behavior and needs of your visitors.

How do I customize Zoho SalesIQ?

You can customize Zoho SalesIQ to meet your specific needs and requirements. This can include customizing the look and feel of the SalesIQ chat widget, creating custom chatbots, setting up custom reporting and analytics, and integrating SalesIQ with other Zoho or third-party tools. Zoho provides a range of customization options, and you can also contact Zoho support for assistance with more complex customization needs.

How do I integrate Zoho SalesIQ in WordPress?

To integrate Zoho SalesIQ with WordPress, you can use the Zoho SalesIQ plugin for WordPress. Simply install the plugin on your WordPress website, and then follow the instructions provided to connect your SalesIQ account and add the SalesIQ chat widget to your website. The plugin provides a range of customization options to help you integrate SalesIQ with your WordPress website and match the look and feel of your website.