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Creator Scripts.
Creator Scripts.
Zoho Trusted Partner in Digital Transformation
Customers // Healthcare //

Healthcare operations, running on systems we built.

Contact centers, field crews and back offices that serve patients, residents and their families. Each one runs every day on a custom Zoho Creator platform that Creator Scripts designed, built and still engineers.

Zoho Creator Tech Star
Healthcare, 2023for the Care Changes platform
Building for healthcare since
2015
Clients in
US and Mexico
Case studies in this category
2

Senior care · Home services · Florida

Silver SolutionsNew

A field operations platform, built around the home.

The operation

Silver Solutions helps families manage the home of an ageing parent in more than fourteen states: living safely at home, downsizing, relocation and emptying a home. Crews work inside residences, and the photos and video they capture are part of the promise to the family.

What we built

The operational system of record, on Zoho Creator since 2023: offline capture with deferred sync, an automated media pipeline, a deterministic estimating engine, signature and accounting integration, and a scheduled integrity layer that keeps it all reconciled.

Lines of application source
54,067
Named Deluge functions
73
Forms in the data model
61
Scheduled integrity jobs
20

Delivered

  • Offline capture with deferred sync
  • Media pipeline to WorkDrive
  • CRM integration and reconciliation
  • Automatic project provisioning
  • Signature layer with status write-back
  • Estimating engine with change orders
  • Accounting integration
  • Embedded operational analytics

Senior living · Contact center · Nationwide

Lead Genie

A contact center operations platform for senior living communities.

The operation

Lead Genie answers inquiries for senior living communities and corporate portfolios nationwide, and its promise is speed to lead. Agents were working across fragmented data, tracking tours by hand and quoting prices that drifted between communities.

What we built

One Zoho Creator application with more than 47,000 lines of custom Deluge: community profiles, tour tracking, pricing across five care levels with audit trails, an internal help desk and role-based access, inside a branded interface.

Monthly app hits
206K+
Active users
33
Daily engagement
59%
Care levels priced
5

Delivered

  • Community management
  • Tour tracking and analytics
  • Multi-level pricing management
  • Internal help desk
  • Role-based access control
  • Scripts and dispositions
  • Staff directory
  • Automated email notifications

More healthcare clients.

Platforms in production across care, diagnostics and medical finance. Rows with an arrow open a case study.

Other industries: Event management · every customer

Before the first call.

Short answers to what healthcare teams ask us first.

Can Zoho Creator run a healthcare operation?

Yes, when the application is designed around the operation instead of adapted from a template. The platforms on this page run contact centers, field crews, claims and billing every day, with role-based access, audit trails and integrations to the rest of Zoho.

Do you build for organizations in the US and in Mexico?

Yes. Lead Genie, Silver Solutions and Care Changes operate in the United States; Gestical runs claims, CFDI 4.0 invoicing and payments in Mexico. We work in English and Spanish.

How does a project start?

With a discovery call. You walk us through how the operation runs today and where it breaks, and we come back with a scope, phases and the Zoho products it needs.

The next case study on this page could be yours.

Walk us through the operation your team runs on spreadsheets, inboxes and memory. We will show you what it looks like on Zoho.