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Loyalty

Blog tagged as Loyalty

Zoho Survey: Track customer loyalty with the Net Promoter Score

Many marketers would unequivocally state that the Net Promoter Score (NPS) is the primary measure of success in any industry. Also, it is an excellent tool to measure loyalty.

NPS Question

The Net Promoter Score measures customer loyalty by dividing customers into three groups: Promoters, Passives,...

15.02.16 08:10 PM - Comment(s)

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