Blog tagged as Business Intelligence

Five Business Intelligence Trends to Keep an Eye on in 2022

While many businesses are still hurting from the events of the past two years, others are delivering on their promises. Regardless of where your company falls on this spectrum, business intelligence is a critical enabler for firms to properly manage this issue. That's why we've com...

Caffè Moak derives critical insights using Zoho Analytics

Caffè Moak, an Italian coffee roasting and distribution company, has been in business for over 60 years. What turned Moak into a “Made in Italy” quality brand is the careful selection of coffees, as well as a single roasting system–a process that respects the features of every single coffee bean and...

What chatbots can do for your support team

The future of bots is already here. As discussed in the previous two posts in this series, bots for productive collaboration and CRM teams are changing the way we communicate and work. In this final post, we’ll focus on the key areas of task automation and imp...

Since Timesheet is one of our most popular modules, we are constantly working on improving your time logging and time tracking experience. As a result, we now have an enhanced version of Timesheet with added options and a different look and feel. Here’s what’s new:

Conditional Formatting in Pivots and Summary Views offers enhanced features like adding/formatting text and icons to highlight your condition in addition to the earlier formatting capabilities. Click to know more.

How Zoho CRM edges out Salesforce and Microsoft, brings big success to Universal Financial Consultants

When important sales data began falling through the cracks in 2011, Universal Financial Consultants (UFC) knew they needed to find a new way to manage their sales pipeline.

“In order to continually improve, we measure the activity of our salespeople on a frequent basis and monitor the business that w...

Although critical for business operation, reporting can be challenging. Especially when the software solutions provider doesn’t have the expertise or resources to build an effective reporting tool internally.

When this is the case, businesses should think about opting for a ready made, re-brandable (...

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